The Basic....
Orders can be called in or done in our showroom. In order to place the order & reserve your items you will need to put $150.00 towards the balance of your invoice. Final counts/balance due 10 days prior to your pick up/delivery date. Pick Ups are done Friday or Saturday. Returns are Monday 9am-8pm.
Delivery....
In store Pick Up/Returns
- Pick Ups/Returns in store can be done by anyone you approve of.
- An ID & Credit Card will be needed by whoever is picking up
- Returns can also be brought back by anyone & will be the following Monday 9am-8pm.
How will I receive my rented items?
Tablecloths, overlays, runners, napkins, sashes, some chair covers and accessories will be bagged and labeled with your/your company’s name, your Event Description, the item and quantity. Chargers and some chair covers will arrive in one of our racks or red totes, also labeled with that same information.
What are your delivery costs?
Delivery costs vary depending on delivery/pick up locations. Please contact our sales team for our delivery costs to your location. Please note same-day, after-hours or emergency orders will incur an additional charge.
The party’s over: what do I do with my items after I used them?
We send our signature bags with every order. At the end of your event, place all your rented items in the red bags (or if you rented chargers, in their racks/totes) and you’re done! If any linens are wet or overly soiled, please leave them out of the bag so they may dry and air out.
What size tablecloth do I use on this size table?
I have a linen emergency after hours! What do I do?!
If you have a linen emergency while the office is closed, please call our main line. Follow the prompts to leave a message on our emergency line. A staff member will contact you in approximately 15 minutes from the time you leave your message. Thank you for your understanding!